Комісія paypal ebay
Комісія paypal ebay
NEWS & OPINION
Tip: It's extra work, but if you write to PayPal, send your letter to MULTIPLE PayPal addresses. That way, you have different people and different departments working on your problem.
. Plus, it is impossible for PayPal to claim later that they did not get your letter. If you send PayPal four or five letters - are they going to claim they did not get even one?
Tip: If you fax PayPal any documentation, do the extra work and send your fax a MINIMUM of three times. Then fax the information again the next day. Be sure to get proof of your faxes. If you file a complaint later against PayPal, they can not claim they never got your faxes.
Tip: If you call PayPal, and you do not like the answer you got, call them right back again. Different PayPal employees will give you different answers and solutions to the same problem. If one PayPal employee does not help you out, the next one might
Tip: If you call PayPal customer service because you have a problem and need somebody who can MAKE A DECISION, tell the customer service representative RIGHT AWAY that you wish to speak to a manager and not him or her. The customer service representative must transfer your call at that point.
Tip: Unless provoked first, always be respectful and polite on the phone with PayPal. You have a better chance of getting helped if the PayPal employee likes you and sees you are respectful. It might be hard to do, but you can catch more flies with honey than with vinegar!
Tip: When making a complaint, make sure you tell PayPal how you would like the issue resolved! Many people complain about their problem, then fail to give PayPal a solution to the problem. Offering PayPal "an out" will increase your chances of getting your problem solved.
Tip: If you write to PayPal and make threats, make sure you CAN BACK UP THOSE THREATS. Do not threaten to sue them unless you will. If you write to PayPal with a problem, tell them YOU HAVE ALREADY FILED COMPLAINTS - and list with whom you have filed with. Making threats about what YOU WILL DO will get you nowhere with PayPal. Do the work, then write to PayPal about your problem.
Did You Know: Did you know PayPal has offices in San Jose, Omaha, Scottsdale, and Austin? PayPal has offices overseas in Berlin, Dublin, London, Luxembourg, Madrid, Paris, Milan, Sydney and Singapore!
PayPal & eBay Contact Information
Why is it SO hard to contact PayPal (or eBay)? PayPal had to be sued in 2003 just to have them put their telephone number in a place where most persons could find it. Previously, PayPal had their toll free 800 number buried so deep in their website, people had to actually navigate through several pages and questionaires just to be able to reach the page with the phone number in it. The irony was, if a person was even able to reach a PayPal customer support represenative via the 800 number, that person did not have the authority to even help any PayPal users with serious issues - the customer service representative could only read from a script and then promise to forward the case to "higher ups."
It's 2011, and it's harder than ever to get in touch with PayPal. PayPal's basic customer service number is STILL hard to find on their website and to discourage people from contacting them, PayPal only lists a phone number that is NOT a toll free number and costs customers money to call. This "customer service" number is buried on the last page of their Terms of Service Agreement.
However, PayPal strongly advises its users to contact them via Email. Why? It is one more delay they can use in order to NOT help you solve your problem. First, how many of you have contacted PayPal's normal "customer service" email address only to get a reply back that is "canned" and has nothing to do with your problem? Second, PayPal has written in Securities and Exchange filings that, ". Good customer service costs money and we are not prepared to make the required investments in customer service." PayPal writes that to their investors to assure them that the bottom line (profits) matter more than developing an efficient customer service system. Profits over the customers that help make those profits?
When you send PayPal an email, it goes straight to New Delhi, India where outsourced, low quality, trained robots answer your questions with pre-prepared replies and vague "straight from the book" recommendations. And why not? It's cheaper! The majority of PayPal's emails are answered by an Indian customer relations firm called "Daksh eServices Private Limited."
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Thanks to your friends at Screw-PayPal. com, contacting PayPal (and now eBay!) is a breeze! One of the tricks to solving your PayPal problem is to CONTACT THE RIGHT PERSON OR DEPARTMENT. The "normal" customer service number or "normal" customer service email will not get you anywhere.
All Contact Information VERIFIED as of: 18 January 2011.
Table of Contents
PayPal Phone Numbers: America & Canada
1-408- 376-7514 (FAX Number - Ryan Downs, Senior VP Operations)
1-402-935-5145 (Melody Fry, PayPal Legal Relations / Legal Support Specialist)
1-402-935-2238 (Tiffany Zaporowski, Strategic Risk Operations)
1-402-935-2050 (PayPal Customer Service)
1-888-215-5506 (Another PayPal Customer Service Number)
1-888-221-1161 (Another PayPal Customer Service Number)
1-408-376-7400 (eBay Incorporated Main Number)
1-408-376-7514 (PayPal, San Jose, General Fax)
1-402-935-2212 (Michelle, PayPal Operations)
1-402-935-2255 (Gerri, PayPal Account Review Department)
1-402-935-2223 (PayPal Compliance)
1-402-935-2000 (Customer Service, Paypal Receptionist)
1-402-935-2007 (Another PayPal Customer Service Number)
1-402-935-5181 (PayPal employee with SEXY voice)
1-866-888-6080 (PayPal Debit Card Problems / Inquires)
1-402-935-2238 (Debbie Zabarowski, PayPal Risk Operations)
1-402-935-2239 (PayPal Fraud Prevention Department)
1-408-967-1005 (Amanda Pires, PayPal Corporate Communications)
1-402-537-5755 (FAX Number - PayPal Chargeback Department)
1-402-935-2128 (Michelle, PayPal Human Resources Department)
1-402-935-2192 (David Richardson)
PayPal Phone Numbers: America & Canada - Senior Agents
Should you have a PayPal problem that needs decision making authority, these are the persons you can contact directly. Each one of these persons has the power to review your account, unlimit your account or arrange for your money to be returned to you.
PayPal Office of Executive Escalations:
1-402-935-2269 (Michelle, Executive Escalations)
1-402-935-5073 (Stephanie Mikovec, Senior Agent)
PayPal Inc. 2211 North First Street, San Jose, CA 95131
PayPal Managing Director, David Graham Clarke, 3 Woodside Road, New Malton, Surrey, KT3 3AH
PayPal & eBay Addresses: Australia
PayPal. Locked Bag 10, ATTN: Error Resolution, Australia Square PO, Sydney, NSW 1215
PayPal, 19 1 York Street, Sydney New South Wales
PayPal / eBay Australia Retained Law Firm:
Gadens Lawyers Sydney Pty Limited (ABN 100 963 308), Level 16 Skygarden Bldg. 77 Castlereagh Street, Sydney NSW 2000 DX 364 Sydney, Australia
Phone: 61 2 9931 4999
Fax: 61 2 9931 4888
Partner, Gadens Lawyers, Sydney Office, eBay / PayPal retained attorney, John Dalzell, jdalzell @ nsw. gadens. com. au (Primary Contact eBay / PayPal issues)
NOTE: Even if one attorney is resonsible for handling a certain client within a law firm, it is, in effect, the entire firm that still represents that client as that firm is the law firm of record for any legal proceedings / actions.
Chief Executive Officer, Gadens Lawyers, Sydney Offices: Ian Dardis, idardis @ nsw. gadens. com. au
Chairman, Sydney Offices, Gadens Lawyers: Ian Clarke, iclarke @ nsw. gadens. com. au
ADDITIONAL NOTES: PayPal Australia Pty Limited is a registered Australian Company (ACN 111 195 389) and is subject to Australian law.
PayPal Addressen: Deutschland
PayPal Europe S. arl & Cie, SCA 5th Floor 22-24, Boulevard Royal L-2449, Luxembourg
PayPal GmbH. Marktplatz 1, Europarc-Dreilinden, Kleinmachnow, D-14532
60532 Frankfurt / Main
PayPal Email Addresses
Avoid using PayPal's automated email submission center - that email goes straight to New Delhi, India where you will get a prompt reply back that has nothing to do with what you asked in the first place. For faster results, email the following departments (where people with decision making authority can help you):
Executiveoffice @ paypal. com